How to Automate Client Onboarding with Zapier
You’ve built your digital strategy and created an amazing website or app. You’ve also hired customer support to answer questions and help potential customers sign up for your service. Now you need to get everyone using your new platform as quickly and efficiently as possible. To do this, you need a system that will automate repetitive tasks and save time so you can focus on adding value to your users instead of taking care of administrative tasks. As a first step, you need to implement an effective onboarding process for new users that guides them through the steps necessary for them to use your app or website effectively. The right system will make it easy for new clients to get started with their account and begin interacting with the rest of your user base as soon as possible. Fortunately, there are several ways you can leverage automated software solutions like Zapier to implement client onboarding in a matter of minutes.
Create a User onboarding checklist
that helps new users quickly get started Creating a user onboarding checklist can help you streamline the process. To do this, create a Google spreadsheet or document and list all of the steps that need to be completed for new users in order to use your platform. Then, implement a Zapier automation that will automatically send them through this checklist once they confirm their email address. This can save you hours of time on manual tasks!
Create email welcome sequences for new users
First, create an email welcome sequence to send to new users. This sequence should include a link to your website or app, along with any necessary account information. You can also set up automated follow-up emails to remind the user of their account and help them if they forget their password. Next, use Zapier to automate tasks like these so you can save time and focus on the important stuff. Zapier allows you to connect your email service provider and your web or app platform. All you have to do is create a connection between two apps or services (ie: Mailchimp and your web-based account). The tools in Zapier make this process a breeze by sending confirmation emails as soon as someone signs up for your service. They also give you the ability to send reminder emails about how a user has registered for your services at different intervals after they log into their account for the first time.
Set up automated daily, weekly and monthly tasks for new users
If you want to automate tasks for your users, you need to implement a process that will allow them to get started with their account immediately. The first step, then, is to set up automated tasks for each stage of the onboarding process. For example, if you have an app that helps people register for events, you could set up an automated task that sends confirmation emails when people sign up. In this case, Zapier could confirm the user’s email address and check the system to see if they’ve filled out their profile yet. If they haven’t done so yet, it can send them a reminder email or automatically register them with your event registration app. Once someone has signed up for your service or completed their profile on your website, you can set up another task to automatically send welcome emails confirming that they have successfully signed up. Your welcome email could be customized based on the user’s status as well - new customers would get a personalized email than old customers would get a pre-written standard email. Finally, Zapier can even help you handle tasks like sending out group invites automatically! A task like this could be triggered when someone signs up for an event and another person registers at the same time via Facebook or Twitter integration. This way, even when the event is full of people who are all using your service through one channel or another, no one misses out on getting in because they weren't invited by email!
Use Zapier to trigger recognises as a new user signs up
Zapier is a cloud-based automation service that allows you to link services together. You can automate tedious workflows and create custom workflows for your business. By connecting your web apps with Zapier, you can trigger email notifications, automatically add users to a Google Sheet, or make a new Facebook ad campaign when someone signs up for your service. You can use Zapier to make sure new users get the right information when they sign up for your service. For example, you could integrate your app or website with an email marketing solution like Mailchimp and have Zapier send out an automated welcome email to users who sign up for your service. Moreover, you could have Zapier create a Google Drive document automatically filled with all of the content that needs to be included in the onboarding process. This will allow you to organize and manage processes easily without any extra work on your end!
Use SMS verification to protect your account against fraudulent clients
One of the best ways to prevent your company from losing money to fraudulent users is by implementing an SMS verification process. SMS verification is a straightforward way to verify that someone has actually signed up for your service and subscribed to it. You can use this system to both validate new clients, as well as contact subscribers who have not been active in over a month. To set up this process, you can use Zapier’s free integration that provides the ability to send SMS text messages through Twilio. The integration allows you to easily configure your business’s account with Twilio, who will handle the SMS message generation and delivery on their end. With this solution in place, all you would need to do is add some text into your account settings which will automatically text customers when they sign up for your service and subscribe for at least one month. The easiest way for new clients to get started using your service is by following these steps: 1) Open the app or website; 2) Fill out the account information; 3) Verify their phone number through text message; 4) They should be good at that point!
Use pre-integrated triggers to help with client onboarding
Zapier is an app that lets you automate processes with pre-integrated triggers. Pre-integrated triggers are just like regular Zapier integrations, but they're made for existing systems rather than for new ones. One of the most effective ways to use pre-built triggers is to use them in your onboarding process. You can have your onboarding system trigger a new service or feature when someone signs up for your service. For example, if someone who signs up for your free trial opens a support ticket, their account will automatically be upgraded to a paid account after three days of non-use, effectively doing away with the need to manually upgrade people's accounts on your end.
Utilise social media to promote your brand during onboarding
A great way to boost the success of your onboarding process is to integrate it with your social media marketing strategy. This can be done by promoting your onboarding process on your company’s social media channels, or having your app or website automatically send a welcome message to anyone who follows you on social media. If you’re creating an app that has a user-generated content component, like a blog or forum, you can also leverage Zapier to automate the process of collecting new content and adding it right into your system. If people are already following you on social media, they will have an easy time signing up for your service or downloading your app since they already trust you. They’ll be more likely to follow through with their onboarding experience which means you will get more users at each step of the way. You can also use this technique if you want to promote new features that are about to go live. You could create a post on your company’s blog and share it through Zapier with the tag #signupformula so people know when there is a form available for them to sign up for new features. This would collect valuable data from potential customers who are interested in using those features before they are released officially and will help you determine if those features are worth implementing in the first place.
Wrapping Things Up
Zapier is a software tool that allows you to automatically perform complex tasks. With just a few clicks, you can create your own custom integration that will automate the onboarding process for your customers. As soon as they sign up for your service, Zapier will notify you of the new user and put them into your system so they can begin interacting with other members of your community. Why Outsourcing SEO Can Be a Good Idea